FAQ

What are the services provided by Metrolink?

We provide end-to-end solution to all your Internet and TV requirement. Our services include: Fiber Optical Internet (FTTH), Wireless Internet and IPTV.

What is FTTH?

Fiber to the Home  (FTTH) is a term used for optical network deployment using optical fiber to provide broadband for the last mile connection. Apart from traditional cables, Fiber optical cables are able to trnsmit bigger dta volumes, as a part of our evolving and ever growing technology needs in the current times. Thus, FTTH can enable subscribers to enjoy array of services that the provider has to offer all through one cable.

What is Wireless Internet?

Wireless Internet is another service you can avail where internet connection is brought to your premises via wireless connection without the hassles of wires and cables. If you already have a FTTH in your home, the wireless service can be availed to ensure you continue to have Internet connection in your home when the fiber optic cables are damaged cutting your Internet connection. At Metrolink, we have an infrastructure to provide you both the services to ensure double connectivity and maximum uptime.

What is IPTV?

IPTV is a TV service provided by Metrolink. IN IPTV you get your TV channels and programs streamed through the Internet Network and you can watch programs through a set-up box on your TV or on your smart hand held devices.

What devices do I need to avail the service?

You need a special Fiber Optic device that would connect to your computer. When you take service from Metrolink. At an additional cost or deposit, we provide the device to you for purchase or for lease.

What is FUP?

FUP is called Fair Usage Policy. It is a term and mechanism widely used by all broadband service providers to ensure they maintain the quality of the service by ensuring service provided is used faily and as per subscription they take up (For eg, residential, corporate etc) by all the subscribers. IT is mainly used to keep such users in check who use up excessive bandwidth slowing down the service for the rest of the users as well. Service providers in the recent times have implemented Fair Usage Policy to maintain optimum performance of the network to ensure that customers are provided seamless service throughout.

What devices do I need to avail the service?

You need a special Fiber Optic device that would connect to your computer. When you take service from Metrolink. At an additional cost or deposit, we provide the device to you for purchase or for lease.